Hey, I'm Kendra Johng.

I help businesses achieve operational efficiency by optimizing workflow through effective documentation. I also skateboard and make art.

Vector Resources, Inc.

I'm currently a Technical Proposal Writer developing clear, compelling, and compliant proposal content in response to U.S. Government solicitations (DOE, DOD, DHS, etc.) for Vector's federal contracting portfolio. I also contribute to other company documentation including marketing materials and announcements, capability documents, content development, position descriptions, website content, and administer document portals and workflows.

Kentik

As a Senior Technical Writer at Kentik, my documentation work included release notes, system overviews, instructions, and portal structure articles as well as detailed references to the interface and usage of all portal modules and settings.

U.S. Environmental Protection Agency

Most of my contracted EPA work was proprietary. Here are a few public-facing contributions from my time at Systalex (2021-2025).

Pre-Production Release Notes
Concept of Operations (CONOPS)
Data Model Analysis Summary Report
Ground Water Rule (GWR) Data Reporting Instructions (DRIs)
2022 General Assistance Program (GAP) Guidance

Contract Writing Samples

I have been delivering documentation to Fiverr clients since 2020. Below are some writing samples.

Nuwave Laser Cleaning User Manual
A'lei Beauty Marketing and Project Management
Autosource Document Reformatting
Maintenance Program Policy
Pure Pharmacy SOP
Phlebotomoy SOP (with edits)
Project Management in SharePoint SOP

Contributions

These are a few of my other contributions on GitHub and just for my own education.

Luca Ledger User Guide V1.0
Kentik Knowledge Base: Journeys KB Review
Kentik Journeys AI: Draft Troubleshooting Guide